Articles by Brian Becker

Brian is the president/CEO and majority shareholder for semo.net and TotallyFabricated. A lifetime resident of Southeast Missouri, Brian has continued to bring the best and most advanced technologies to the area.

The following was read by Brian Becker at the City Council Meeting on 7/19/2010:

My name is Brian Becker and I own and operate Poplar Bluff Internet, dba semo.net, at 1877 N Westwood Blvd.

This afternoon at the Municipal Utilities Advisory Board it was voted by the members to recommend to you this evening to end Open Access. This is all predicated on the false assumption that Open Access is costing the City money.
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The ordinance written shortly before 7pm was read and approved and became law tonight.

For the next 3 months, ISPs will pay the current rates (which were raised by City Council in January 2010)
For the following 12 months, ISPs rates will increase by 43% (semo.net’s rates were estimated to increase by over $8,500/month)
After 15 months, MyCityCable will be the only ISP on the Cable Network

Here are the financial numbers provided by Mr. Bach to the City Council and the Municipal Utilities Advisory Board showing how Mr. Bach calculated the new rates to be charged to the Open Access ISPs.


The following was read at the Poplar Bluff City Council meeting during Citizen Input on July 6th, 2010.
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My name is Brian Becker, I own Poplar Bluff Internet also known as semo.net. A month ago I stood before City Council asking for action. It’s now been 49 days of being prevented by City Cable to sign up new customers and in several instances over the past month, even lose the ones I already have.
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One of the factors that sets our company apart is our support department. After each trouble ticket with our support team, our customer is sent a survey by email. I am constantly amazed at the number of high praises our team members get (not because they don’t deserve it but because human nature’s desire to be more vocal over frustrations one would expect frustration to dominate the responses).

Though we sometimes get frustrated responses, the overall majority are wonderful praise of our staff.

Over the past week, our team dealt with over 200 customer issues and 19 completed the survey for us. Below are the scores given in all 19 surveys and following that are the messages that accompanied the scores (there were no negative responses this week).

Ratings:

Jerry
2 Excellents
4 Goods
Josh
2 Excellents
1 Good
Justin
1 Good

Stefan
4 Excellents
4 Goods
Bill
1 Good

 

Reviews:

Bill/Jerry: 639729
I bought a new laptap, not able to log into my e-mail or internet. So took it to semo.net. It was fixed.
Thank you.

Stefan/Jerry: 696509
I think Muncipal Utilities is treating Brian like dog Doo Doo. Please tell him to hang in there and we back him 100%!

Josh: 697591
The problem turned out to have something to do with my anti-virus program on my computer. Semo.net staff were very helpful, and my e-mail problem has been solved.

Stefan: 697702
My issue was not caused by SEMO.net problems, it was a phone company issue. But, Stefan contacted Windstream for me and got me back up and running.
Thanks Stefan!

Stefan: 697851
No matter what issues I have had, someone has always been very profesional in resolvingthe matter. Semo’s customer services are top notch.
Thanks,

Jerry: 698113
Always good service from SEMO. Thanks.

Josh: 698271
love the fact they got back to me quick

Stefan: 698294
Thanks for your help

[Disclaimer: the following is solely the opinion and perspective of Brian Becker]

On May 14th, I was sent a letter from Bill Bach, General Manager of City Cable. The letter stated that my company was exceeding the 8meg bandwidth allotment per the 2001 city ordinance. For that reason, semo.net could not sign up new customers until a new rate was negotiated. Within hours I made a reasonable and fair offer for the overage so that our company could continue doing business and simultaneously work with the City Council to update the old ordinance. My offer was ignored.
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Cinco De Mayo at Tio’s

Come celebrate Cinco de Mayo at Tio’s on May 5th. They will have live music, great food, wonderful specials and amazing drinks including their famous Margarita!

Turn you hump day into a fiesta!!!!

Tio’s is located on Three Rivers Blvd just off of Kanell Blvd (PP Hwy) in Poplar Bluff.

Party starts when you walk in!

CHANGE: AGE REQUIREMENT HAS BEEN ADJUSTED TO “16 and Under”.

Ben and Jack Becker, in cooperation with semo.net and the Java Stop Cafe, are planning a Kids’ Music Night at the Java Stop Café. Youth sixteen and under are encouraged to apply for one of the six performance slots by submitting a video link which displays their performance talent.

Guidelines:
• this is not a cappella or karaoke, all performances must be with live music Read the rest of this entry »

Motivated Sales Person Wanted!

We are Southeast Missouri’s premier and largest Internet service. We are currently developing a sales team and are seeking talented and motivated people. Join a top performing team and be our next shining star.

This is an Outstanding Sales Opportunity with Excellent Earnings potential for the right person! We are looking for success driven B2B individuals who enjoy business development and want to lead the pack leveraging our already excellent service to bring in new business. You would be representing an organization where service standards are high and our commitment to customer service and colleagues is tremendous.

We are searching for successful, motivated sales representatives to educate decision makers about our superior products and services and give us a try.

Job Description

    Contact decision makers in businesses and nonprofit organizations by telephone, email and in person
    and inform them of our products and services.
    Design appealing products and services tailor made to specific customers and markets.
    Get commitments from new customers
    Follow up, as needed to assure customer satisfaction
    Compensation is salary plus commission.

Job Requirements

    Previous experience selling intangibles such as services, insurance, travel or fund raising.
    Documented, success in previous sales positions
    Friendly, outgoing personality
    Professional appearance
    Ability to work occasional nights and weekends
    High commitment to customer satisfaction.
    Prior “cold calling” and prospecting experience is a big plus.

How to apply?
Fill out our standard job application (stop by or download it)
If you have a resume, please include it with your application

Drop it by our office at 1877 N Westwood Blvd – Poplar Bluff
Scan and email it to jobs@semo.net
Fax it to 573.776.6452

Don’t delay. If you are the person we are looking for apply today!

Alright semo.net friends…I’m heading to D.C. & will be there Wed morning through late Thurs night.

I know it’s last minute but I need to meet with:
Sen Kit Bond
Sen Claire McCaskill
Any Missouri Representatives
(I’ve got a call into JoAnn Emerson’s office, so i think that’s going to be good)

I would also like to meet with:
Agriculture Secretary Vilsack or his Chief of Staff
Jonathan Adelstein, USDA Administrator

Any help you can provide in getting me some face-time would be greatly appreciated. My cell is 573.778.6500 or brian@semo.net

This contest is closed. Check back soon for our last giveaway.

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